This is part 1 of a 12-part series describing the consequences of a typical large-scale loss of life incident. Following the framework of the 12 principles of
Crisis management often has two very different meanings. The FIRST is focused on containing or preventing a worse crisis from occurring. It is focused on containing or
In crisis management, it is the consequence of the crisis that matters not the crisis itself. Often people plan for or focus on specific events. They are
Eight months after Asiana Flight 214 crashed, the US Department of Transportation levied a $500,000 fine against the airline for violations of the Foreign Air Carriers Family
The following is a guest post from Kenyon Senior Vice President of Legal Services, Sean Gates, considered by many to be the best aviation lawyer in the
In our upcoming quarterly client newsletter, I’ve written a new feature called “Dear CEO…” with thoughts specifically for the CEOs of our clients. I’ve included the first
A nice BBC story on the use of technology to find missing family members and friends: http://www.bbc.com/future/story/20131029-apps-that-answer-crisis-calls/all A couple of key thoughts beyond this: Remember to have
Recently the Associated Press reported that the US Department of Transportation (DoT) was reviewing Asiana Airlines post-crash plan, specifically their compliance with the US Family Assistance Laws.