Robert A. Jensen

Crisis Management

Accident Investigations - Cockpit Voice Recorder fragment

Part 5: Investigations

This is part 5 of a 12-part series describing the consequences of a typical large-scale loss of life incident. Following the framework of the 12 Principles

Immediate Humanitarian Needs for MH17

Kenyon has very strong opinions regarding mass fatality operations. While Kenyon is not involved in the investigation or recovery operations of MH17, I’ve written an open letter

Part 4: Public Inquiry and Information Centers

This is part 4 of a 12-part series describing the consequences of a typical large-scale loss of life incident. Following the framework of the 12 Principles

The demand for information is relentless following an incident.

Part 3: Crisis Communications

This is part 3 of a 12-part series describing the consequences of a typical large-scale loss of life incident. Following the framework of the 12 principles of

Part 2: Humanitarian Assistance

This is part 2 of a 12-part series describing the consequences of a typical large-scale loss of life incident. Following the framework of the 12 principles of

Part 1: Crisis Management Organization

This is part 1 of a 12-part series describing the consequences of a typical large-scale loss of life incident. Following the framework of the 12 principles of

Series Intro: Unprecedented Crisis Management Does Not Exist

Crisis management often has two very different meanings. The FIRST is focused on containing or preventing a worse crisis from occurring. It is focused on containing or

2004 Boxing Day Tsunami coordination center

Consequence Management

In crisis management, it is the consequence of the crisis that matters not the crisis itself. Often people plan for or focus on specific events. They are